These terms and conditions are applicable for all reservations
On accepting a reservation for any of our properties you, the guest, accept these terms and conditions as a binding contract between Villas Tenerife 2001 and all guests who will stay in the accommodation
PERSONAL DETAILS - Email address , telephone and passport information - it is vital that we have a valid email address. Should you change this you must inform us immediately. We also require a mobile telephone number should we need to contact you during your stay. By law we require the passport numbers, dates of birth and a signature of ALL guests ( over 16 yrs ) who will be staying in the villa.
PAYMENT, DEPOSIT - A non refundable deposit of 30% is required to secure your reservation, You will receive written confirmation of receipt of this. If you do not receive this make sure you contact us to confirm it has been correct paid. The balance of the reservation must be paid in full anytime up until SIX WEEKS on or before the arrival date. Any reservations made within this period will require payment in full. Failure to pay the balance within this date could result in you losing the deposit and the reservation.
ARRIVAL and DEPARTURE TIMES - On your arrival day the property will be waiting fro you from 2pm (14 hours) - unless otherwise another time has been arranged beforehand. On your departure day the villa must be vacated by 11am ( 11 hours ) unless previously agreed that you can stay later.
CANCELATION and REFUNDS - Holliday insurance is fully recommended which will cover you in the event that you have to cancel your reservation through illness or unforeseen circumstances.
INSURANCE - We recommend that you take out adequate holiday insurance to cover you and all your party.
MAXIMUM CAPACITY OF GUESTS - On making your reservation you will inform us the names of ALL guests who will stay in the property. On or before arrival we will be given the personal details including passport information of these guests. Under no circumstance can any other guest stay in the property without first contacting us and sign the relevant information needed. Breach of this may rule in your contract being annulled and all of the parry having to leave the property.
NOISE DISTURBANCE and NEIGHBOUR RELATIONS - We rent to families and responsible adults, asking you to respect the neighbourhood and not playing loud music or disturbing the local village atmosphere.